About

Shawn Cooper · Founder · software, AI and quality testing · works from anywhere

We at Ikosagon build and improve software that has to work every day. Our founder, Shawn Cooper, brings quality testing and business analysis experience from Intact Financial and ATTAbotics, where a release had to be right before it went out. Formal QA work started at Intact in 2020; the habit of working within strict rules began earlier, in insurance.

That background shapes how we work: understand the business first, then change things carefully. Past employers and clients include robotics software teams, insurance companies and smaller businesses that needed their customer and policy systems to work properly before going live. Through Ikosagon, we help teams improve the processes they already run.

On the technical side, we build AI assistants that answer from your own documents (a method called retrieval-augmented generation, or RAG), assistants that can safely take actions in your other tools, and software for connected devices. We use hosted AI models (including xAI) as well as models that run on your own machines. Voice and media tools such as ElevenLabs and Suno have been tried out but aren't used live on this site, and visitor demos never trigger paid AI generation on their own. We keep improving assistants after launch, so they get better over time.

How we keep AI trustworthy

  • It answers from your sources.An answer comes from your own documents, or it isn't given.
  • It says when it doesn't know.No made-up answers when the information isn't there.
  • It's tested against misuse. We try to trick it on purpose, and every failure becomes a new test.
  • It keeps costs in check.Smaller, efficient models where they're enough, and no surprise spending.

What we work with

Automated software testingTesting AI assistants from the outside, the way users meet themWebsites and web apps (Next.js, TypeScript)PythonAI that answers from your own documents (RAG)AI assistants that can use your tools (LangChain)Connected devices (IoT)Device firmware (ARM, ESP32)Customer-record (CRM) connectionsHosted AI models, including xAI, and models that run on your own machinesYour own servers or the cloudInstallable web apps and remote desktop toolsPhone and chat conversation flows

Timeline

Ikosagon first, then earlier roles. This isn't a full resume.

Jul 2025–Present

Ikosagon. Founder. Building AI assistants that answer from real sources, software that connects business tools, and the tests that keep them reliable.

Mar 2022–Jun 2025

ATTAbotics. QA Analyst. Tested fast-moving robotics software with automated tests and reports (Selenium, pytest, Power BI, Kusto). Releases didn't wait, so testing couldn't either.

Apr 2020–Feb 2022

Intact Financial. Business Systems Analyst. Helped overhaul customer and policy systems, and checked them with real users before launch. A wrong calculation meant real problems for operations.

Dec 2017–Apr 2020

belairdirect. Licensed property and casualty insurance advisor. Where the habit of working carefully within strict rules began.